Privacy Notice

Active's Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Active Production Music anytime you interact with Active, such as when you visit our website, when you purchase music and services, or when you call our sales or support team. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Active, and we go to great lengths to protect it.
 
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our music and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.
If you do not want Active to keep you up to date with the latest news, software updates and the latest information on products and services please email charges@activeproductionmusic.com and update your personal contact information and preferences.
 
There are a number of situations in which your personal information may help us give you better products. For example:
•    We may ask for your personal information when you’re  downloading music, creating a project, participating in an online survey or purchasing a product.
•    When you interact with Active, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about your previous downloads, such as their date of purchase; and information relating to that purchase.
•    We also collect information for market research purposes — such as where you use your computer — to gain a better understanding of our customers and thus provide more valuable service.
•    We collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites are of most interest to them.
•    We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve Active’s music content.
 
Active takes your privacy very seriously. Active does not sell or rent your contact information to other marketers.
 
Active takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
 
 
As is standard practice on many corporate websites, Active’s website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.
 
Active’s website has links to the sites of other companies. Active is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.